Officer - Product - Retention- FC & LOD - Housing - Bengaluru - Krishna Tower (TCHFL) - JM
Quick overview
Job description
Core Responsibilities:
o Make calls to the customers who comes for foreclosure of existing loan or transfer the loan.
o Explain customers about new products and benefits
o Pitch for new business while making retention call
o Perform customer negotiations and reach a fair conclusion from both business and customer perspectives
o Respond to customer queries and address complaints in timely manner
Provide Excellent customer service and ensure customer satisfaction.
Desired Experience: Minimum 0-3 years in the field
Graduate : Yes
Masters/Postgraduate: Optional
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