Graduate Medical Education Systems & Data Manager

The Graduate Medical Education (GME) Systems & Data Manager will serve as a data manager and software application analyst for all Creighton School of Medicine-Phoenix Graduate Medical Education programs. The analyst will ensure that the institutions and training programs are tracked with accurate and timely data. Duties include developing, customizing, maintaining, and administering multiple databases for the GME Office including New Innovations, our Residency Software Application.

Essential Functions & Responsibilities:

• Oversee all operational aspects of the New Innovations database and medical education related data systems.
• Data collection and accuracy for reporting to internal and external stakeholders.
• Manage & collaborate with site partners on financial cost reporting related to the Intern and Resident Information System (IRIS).
• Expert resource for New Innovations system providing training to residents, fellows, coordinators, and faculty.
• Create tutorials/manuals and conduct database workshops for GME program personnel. Provide training sessions and assist staff in consistency & use of data collection systems.
• Design common database protocols for GME administration for scholarly activity, conferences, evaluations, milestone reporting and other required program activities.
• Prepare required data for annual reports and audits.
• Work with the GME Director, DIO, and Residency Program Directors to provide required data to the Accreditation Council of Graduate Medical Education (ACGME) including but not limited to the Annual Institutional Report, Program Evaluation Committee and Clinical Competency Committee.
• Prepare monthly, semi-annual, and annual dashboards required for graduate medical education programs.
• Collect and analyze data and perform process improvement opportunities. Participates or leads initiatives to design and implement recommendations, including areas such as regulatory compliance, reporting data collection, quality improvement, and data governance.
• Collaborate with GME Institutional Manager to track, report, and ensure compliance with procedures regarding licensing, moonlighting, leaves of absence, annual contracts, and initial and re-credentialing of trainees.
• Collaborate with Contracts Analyst to ensure up to date program letters of agreement with external sites.
• Participate in the residency recruitment process, intern orientation and graduation.
• Oversee file retention and historical data accuracy.
• Manage document and data integrity for GME process documents.
• Provide analytics support to the GME Director, DIO, and Executive Director.

Qualifications:

• Bachelor’s Degree and/or relevant experience
• Experience in health care/graduate medical education/program coordination preferred
• Experience in analytics & Excel preferred
• Experience in project management is helpful

Knowledge, Skills, Abilities:

• Courteously facilitates and handles requests, complaints and communication with staff, physicians, and external customers. Exercises good judgment, discretion, and diplomacy in communications
• Highly organized capability to maintain office records, reports, and files and attention to detail a must.
• The ability to quickly adapt to change, handle multiple inputs and tasks simultaneously and accommodate to new situations
• Strives to continuously improve service and program performance