Sr Desktop Support Tech | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

NOTE: APPLICANT MUST BE ON OUR W2 OR 1099. C2C IS ALLOWED IF OWN CORPORATION ONLY. NOT ACCEPTING SUB-VENDORS. APPLICANT MUST BE CURRENTLY LOCAL TO RICHMOND, VA AT THE TIME OF SUBMISSION. RELOCATION IS NOT ALLOWED. 

Role: Sr. Desktop Support Tech

Location: Richmond, VA

Duration: 7 Months

Interview: MS Teams + In-Person

Note:

·       100% ON SITE from Day One

·       Parking not provided for contractors

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.

ABOUT THE ROLE:

·       Virginia Dept. seeks qualified resource to be responsible for:

·       Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.

·       Considerable knowledge of pc hardware, peripherals & networks

·       Considerable knowledge of Laptop Refresh

·       Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

·       Excellent troubleshooting skills

·       Ability to perform software installations, configurations and troubleshooting hardware and software.

·       Considerable knowledge of SCCM/SMS

·       A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

·       Excellent problem-solving, analytical, and team-working skills.

·       Excellent customer service, communication and interpersonal skills.

·       An openness to learning new technologies.

Skill                                   Required / Desired                                 Amount of Experience

·       Strong working knowledge of computer systems, hardware, and software, including drivers and bios. – Required – 4 Years

·       Excellent problem-solving, analytical, and team-working skills. – Required – 4 Years

·       Excellent communication and interpersonal skills. – Required – 4 Years

·       Demonstrated ability to obtain feedback from customers to improve training methods. – Required – 4 Years

·       Running reports and analyzing common complaints and problems. – Required – 4 Years

·       An openness to learning new technologies. – Required – 4 Years

Question 1

Role requires the candidate to be 100% ON SITE from Day 1. If selected, does your candidate agree to this arrangement?

Question 2

Per Mgr: Interviews will be a combination of Virtual (initially) then possible IN PERSON if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Do you agree to this requirement?