AR Analyst- Finance Associate II at Nashville, TN - ($21.50/hr)

Description

Title: AR Analyst- Finance Associate II
Please note that there are 3 openings within this request that need to be filled.

AR Collections Analyst Typical Duties and Tasks

Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past-due accounts.
Works to reduce delinquency on the assigned portfolios, conducts root cause analysis of past due accounts, and collaborates with customers and stakeholders to resolve issues.
Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
Collaborates with customers and stakeholders to drive resolution of past dues.
Full-range AR portfolio management.

Position Requirements

High School Diploma
At least 1-year Prior Collections and Customer Service experience preferred
Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
Excellent interpersonal and communication skills, (written and oral)
Personal accountability and high level of integrity
Attention to detail
Team player
Good time management skills
Additional information from the Manager:
Experience with customer service environments, preferably in shared services but not required. Strong communication skills – written and oral.

Analytical skills – the root cause analysis and process improvement. Happy to consider New College Graduates - Associate’ and/or Bachelors’ Degrees in business-related disciplines preferred but not required. This is a Monday to Friday-position with an 8-hour day expectation. Start time might be flexible, 7:00 AM to 9:00 AM. This team is currently working remotely. When business operations return to normal, selected hires will be expected to work on-site under a hybrid model. When this team is ready to interview, they’ll be requesting Zoom interviews.