Why this role stands out
This hybrid Supervisor, Inside Sales role offers a fantastic opportunity to drive revenue growth and develop your leadership skills within an industry-leading company. You'll thrive here if you're a motivated sales professional eager to mentor a team and contribute to impactful customer partnerships. Apply now to join a collaborative environment focused on continuous improvement and sales excellence.
Quick overview
Job description
Supervisor Inside Sales | Boise, ID, United States | Hybrid
We're hiring on behalf of a leader in comprehensive site services, dedicated to fostering partnerships that ensure customer project and event success. This organisation prioritizes deep industry expertise, process management, and corporate responsibility, underpinned by best-practice programs. Their success is driven by a diverse and collaborative team, committed to continuous improvement and excellence in all business aspects.
The Role
- Lead and direct the Inside Sales team to ensure efficient operations, customer relationship strength, and revenue growth.
- Set individual sales quotas, track performance, and implement corrective actions as needed.
- Oversee inbound and outbound sales activities to maximize efficiency and revenue generation.
- Provide daily oversight, coaching, and mentorship to inside sales account executives, fostering a high-performance culture.
- Manage call flow and monitor team workflows to improve pipeline management, account retention, and lead conversion.
- Act as an escalation point for customer concerns, ensuring exceptional service delivery.
What You'll Need
- Associate degree in business or a related field, or equivalent experience.
- 3 years of sales experience, with 2 years in a supervisory role within a call center or inside sales environment.
- Proven ability to build and maintain strong customer relationships that drive business growth.
- Advanced proficiency in Microsoft Office and CRM platforms (Salesforce experience preferred).
- Strong analytical skills to interpret sales data and adapt strategies for optimal results.
- Exceptional communication, negotiation, and influencing skills.
What's On Offer
- Competitive base salary plus commission, with a target of $85k+ total compensation.
- Comprehensive benefits package including medical, dental, vision, 401(k) with employer match, and more.
- Opportunity to lead and develop a high-performing sales team within an industry-leading company.
- Employee discounts and access to an Employee Assistance Program.
Apply via Haystack today!
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