Supervisor Inside Sales

Supervisor Inside Sales | Boise, ID, United States | Hybrid

We're hiring on behalf of a leader in comprehensive site services, dedicated to fostering partnerships that ensure customer project and event success. This organisation prioritizes deep industry expertise, process management, and corporate responsibility, underpinned by best-practice programs. Their success is driven by a diverse and collaborative team, committed to continuous improvement and excellence in all business aspects.

The Role

• Lead and direct the Inside Sales team to ensure efficient operations, customer relationship strength, and revenue growth.
• Set individual sales quotas, track performance, and implement corrective actions as needed.
• Oversee inbound and outbound sales activities to maximize efficiency and revenue generation.
• Provide daily oversight, coaching, and mentorship to inside sales account executives, fostering a high-performance culture.
• Manage call flow and monitor team workflows to improve pipeline management, account retention, and lead conversion.
• Act as an escalation point for customer concerns, ensuring exceptional service delivery.

What You'll Need

• Associate degree in business or a related field, or equivalent experience.
• 3 years of sales experience, with 2 years in a supervisory role within a call center or inside sales environment.
• Proven ability to build and maintain strong customer relationships that drive business growth.
• Advanced proficiency in Microsoft Office and CRM platforms (Salesforce experience preferred).
• Strong analytical skills to interpret sales data and adapt strategies for optimal results.
• Exceptional communication, negotiation, and influencing skills.

What's On Offer

• Competitive base salary plus commission, with a target of $85k+ total compensation.
• Comprehensive benefits package including medical, dental, vision, 401(k) with employer match, and more.
• Opportunity to lead and develop a high-performing sales team within an industry-leading company.
• Employee discounts and access to an Employee Assistance Program.

Apply via Haystack today!