Quick overview
Job description
I. Job Summary
Manages the day-to-day collection operations of a single site and multiple Lines of Business, establishes and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Operations Managers and/or District Operations Managers will report directly to this role.
II. Essential Duties and Responsibilities
- Manages the District’s day-to-day operations and provides daily support to drivers in ensuring safety, service, and savings.
- Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.
- Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.
- Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
III. Qualifications
A. Required Qualifications
- Associate's Degree
- High School Diploma or GED
- two (2) years relevant of work experience
- 2 years in a role with supervisory and/or P&L responsibility (in addition to education requirement).
- Valid driver’s license and a clean driving record
- Must be able to maintain a valid driver’s license and clean driving record throughout the duration of employment in this position
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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