Why This Role Stands Out
Step into a dynamic role at Lookout Tavern where you'll be the welcoming face of a vibrant social tavern, honing your customer service and organizational skills in a fun, energetic environment. If you thrive on creating positive guest experiences and excel in fast-paced settings, this on-site position offers a fantastic opportunity to grow within a supportive team that values your contributions. Apply today to become an essential part of their exceptional ownership and management team!
Quick Overview
Job Description
Lookout Tavern, a modern social tavern in North Phoenix, is seeking a friendly and professional Host to join their team. The ideal candidate will have a passion for providing excellent customer service, the ability to multitask and handle a fast-paced environment, and have a positive and upbeat attitude. As a Host, you will be responsible for greeting customers, managing reservations and seating arrangements, and ensuring that the front of house runs smoothly. In addition a major part of your daily tasks are assisting with order take-outs and 3rd party delivery management.
Responsibilities
- Greet customers with a friendly and professional demeanor.
- Manage delivery and to-go orders through our 3rd party delivery partners
- Manage reservations and maintain the waitlist accurately.
- Monitor the flow of traffic in the restaurant to ensure timely seating of guests.
- Assist servers with table assignments and distributing menus.
- Provide guests with information about menu offerings and daily specials.
- Ensure that the host stand and surrounding areas are kept clean and organized.
- Address customer concerns and complaints in a professional manner.
- High school diploma or equivalent.
- Proven experience as a host or in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong organizational and time-management skills.
- Ability to stand for long periods of time and lift up to 25 pounds.
- Availability to work flexible hours, including evenings and weekends.
Team outings, Contests with prizes, FUN energetic environment. Working for an awesome Ownership and management team!
Paid weekly
Tips from to-go orders
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