Field Interviewer - Ebbw Vale

Welsh speakers are strongly encouraged to apply.
This role involves speaking with people in communities across Wales and helping make sure their views are heard.

Get paid to find out what people are thinking in Wales and make a difference.
As a Field Interviewer, you will visit people in your local area and carry out in-home research interviews on issues that matter. You will help organisations and public bodies better understand people's experiences, views and needs across Wales.
This is about listening, not selling. People you visit will usually have received a letter beforehand, but they may not be expecting you. A key part of the role is explaining why the research matters, putting people at ease and helping them feel comfortable taking part.
Using a NatCen device, you will guide conversations and accurately record responses. Every interview provides valuable insight that helps shape services, transport, policy and community decisions across Wales.

Training and support
You will be fully trained before carrying out interviews by yourself, including:
Shadowing experienced interviewers
Role-play and guided practice
Supported doorstep visits
Regular check-ins once you are up and running

What you will earn
Up to £35 per completed interview, typically
Holiday pay at 12.1% and admin fees
Paid travel time on most projects at £4.68 per hour
Mileage allowance at 36p per mile, up to 10,000 miles
Bonus payments up to £750 in your first 12 months*
Average hourly earnings are typically around £15.12 including holiday pay, with experienced interviewers often earning more.

What you will need

Valid UK driving licence and sole use of a car
Appropriate business-use car insurance
Right to work in the UK
Willingness to complete a DBS check
Reliable home broadband
Confidence using basic technology
At least 10 hours available per week, including some weekdays, evenings and weekends
Strong verbal and written English
Welsh speaking skills are strongly welcomed

Who this role suits
This role suits people who enjoy speaking with others, can work independently and are comfortable approaching people from different backgrounds.
It is a good fit if you have worked in retail, hospitality, administration, driving, sales or another customer-facing role. Previous research experience is not required, as full training is provided.

Personal qualities
Friendly, respectful and professional
Confident and resilient
Self-motivated and reliable
Good at building rapport
Organised and able to manage your time well

About the National Centre for Social Research (NatCen)

At NatCen, we believe social research has the power to make life better. By understanding people's experiences and views, we help ensure the public has a voice in shaping services, policy and decisions across the UK.

We are proud to be a Disability Confident Committed Employer. If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

If you want to help ensure people across Wales are represented in the decisions that affect their lives, apply today.

*All references to pay, bonuses and working arrangements are based on current projects and typical performance. Individual outcomes may vary.

Skills, knowledge & expertise

Job benefits

About