SAP Business Analyst

Business Analyst [SAP ERP] / MUST BE Hybrid in Charlotte, NC / Contract-to-Hire / W2 ONLY

About our Customer & Role:

Our direct customer, a global Fortune 500 company & a leader in the Food Services industry is looking for a “Business Analyst”, with SAP experience, who is responsible for working within the business groups to gather and document business requirements for developing and implementing the ERP upgrade.

Qualifications:

• Minimum of 4 years of Business Analysis experience, ideally within software development, ERP implementation, or digital product enhancement environments.
• Hands-on experience with SAP modules such as FI, SD, MM, IM, EWM, AM, AP, AR, CO, or PCA; exposure to SAP S/4HANA is strongly preferred.
• At least 1 year of practical experience working on Agile projects or within Agile teams (Scrum, SAFe, or similar frameworks).
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
• Strong sense of ownership, accountability, and a commitment to delivering high-quality outcomes.
• Proven analytical and critical thinking abilities, with a proactive approach to problem-solving.
• Highly organized and detail-oriented, with the ability to manage competing priorities and multiple deliverables under tight deadlines.
• Adept at building relationships, influencing stakeholders, and driving alignment on business solutions.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook);
• Familiarity with collaboration tools such as Miro and Azure DevOps is a plus.
• Bachelor’s degree in Accounting, Finance, Information Systems, or a related field preferred.

Responsibilities:

• Partner with business stakeholders, cross-functional team members, developers, and third-party vendors to elicit, analyze, and document both current-state processes and future-state requirements.
• Collaborate closely with Product Managers and Product Owners to define and refine features by providing detailed business requirements, supporting solution design, and ensuring alignment with business objectives.
• Quickly develop a deep understanding of complex business domains and effectively facilitate cross-functional decisions across diverse stakeholder groups.
• Contribute to backlog refinement by working with team members to break down Features into detailed user stories and tasks that are ready for development.
• Identify and communicate risks, dependencies, and process gaps in a timely and proactive manner.
• Translate business needs into well-defined, testable User Stories and Tasks, including clear acceptance criteria to guide development and validation efforts.
• Collaborate with the Agile team and product management to define and model future-state (To-Be) business processes that align with S/4HANA capabilities and best practices.
• Ensure delivered solutions effectively address business needs and are aligned with strategic transformation goals.
• Actively facilitate and participate in Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives.
• Track progress of deliverables, ensuring milestones are met and work is completed on schedule and to quality standards.
• Manage post-implementation feedback and enhancements, working with stakeholders to refine system capabilities based on user input.
• Develop and execute test cases and scripts; collaborate with QA and other analysts to support end-to-end testing across integrated systems.
• Evaluate system outputs and deliverables to verify they meet defined business requirements and are free of defects, ensuring adherence to quality standards.