Senior Human Resources Manager - Compliance (Human Resources)

Position Summary

Provides leadership and oversight of Shelby County Government's human resources compliance and employee relations functions, including labor relations, Title VI of the Civil Rights Act, and other applicable employment laws. Directs compliance initiatives, oversees employee relations, and advises departmental leadership on personnel policies, regulatory requirements, and risk mitigation to ensure consistent, fair, and legally compliant HR practices.

Pay Grade: 57

Salary Commensurate with Experience and Education

Minimum Qualifications

• Six (6) years of progressively responsible professional human resources experience, including employee relations, employment law compliance, workplace investigations, and policy development.
• Bachelor's degree from an accredited college or university in human resources management, business administration, public administration, organizational management, or a closely related field; OR
• An equivalent combination of related education and/or experience.
• Experience in county or municipal government, civil service personnel systems, or public-sector employment administration is preferred.
• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

• Directs and oversees assigned human resources compliance and employee relations programs to ensure adherence to applicable laws, regulations, and Shelby County Government policies.
• Supervises and evaluates assigned human resources personnel, establishes performance expectations, and ensures effective delivery of compliance and employee relations services.
• Serves as Shelby County Government's Title VI Compliance Officer, overseeing program compliance, complaint resolution, required reporting, training, and the Title VI Committee.
• Oversees employee relations matters, workplace investigations, disciplinary actions, and grievances; advises management on appropriate resolutions and corrective measures.
• Conducts HR compliance reviews, risk assessments, and internal audits; identify deficiencies and implement corrective action strategies.
• Evaluates and recommends revisions to HR policies, procedures, and practices to ensure legal compliance, consistency, and operational effectiveness.
• Provides guidance and training to departmental leadership, supervisors, and employees on employment laws, personnel policies, workplace conduct, and compliance requirements.
• Prepares compliance reports, analyzes employee relations trends, and recommends improvements to HR operations and risk management.
• Perform other related duties as assigned.

KSAs

• Comprehensive knowledge of federal and state employment laws, including Title VI, and other applicable workplace protections.
• Thorough knowledge of employee relations, workplace investigations, disciplinary procedures, grievance administration, and public-sector personnel practices.
• Ability to interpret and apply employment laws, civil service regulations, and personnel policies.
• Strong analytical, investigative, conflict-resolution, and decision-making skills.
• Ability to exercise sound judgment, discretion, impartiality, and confidentiality in sensitive personnel matters.
• Excellent communication and interpersonal skills, including the ability to prepare professional reports and advise executive leadership.
• Ability to establish effective working relationships with departmental leadership, legal counsel, employees, and labor representatives.
• Proficiency in Microsoft Excel, Word, PowerPoint, and applicable County software systems.

Special Requirements

• Must have a valid Tennessee driver’s license or obtain one by the date of employment.
• Must have daily access to an operable automobile and meet county requirements for automobile insurance on the date of employment.
• Must be willing to carry a work cellular phone.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer

All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers, and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics, and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department.