Quick overview
Job description
We are looking for a part-time Sales Advisor to support our team at Selfridges in London !
Sales
● Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
● Actively contribute to achieving the boutique’s sales targets
● Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
● Build customer loyalty by providing personalised after-sales follow-up
Customer Service
● Ensure an impeccable level of customer service at every interaction
● Handle customer enquiries and initial complaints professionally
Operations & Visual Merchandising
● Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
● Support visual merchandising in line with brand guidelines
● Assist with stock management and inventory
● Follow payment and POS procedures
Profile
● You love APM Monaco!
● You are passionate about sales
● You have a strong sense of customer service and excellent interpersonal skills
● Previous boutique experience (luxury or fashion retail) is a real plus
● You are organised, dynamic and eager to learn
● You are adaptable and able to demonstrate flexibility when needed.
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