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Recently postedFull timeTechnology

IT-Supporter (m/w/d)

Randstad ProfessionalKöln, Nordrhein-Westfalen🇩🇪Germany

Why this role stands out

This IT Supporter role offers a fantastic opportunity to grow your skills in a dynamic IT sector environment, with the flexibility of hybrid work. You'll thrive here if you are passionate about problem-solving and excel in customer-facing support within Windows infrastructures. Apply now to unlock your full potential with a direct, permanent position and attractive benefits.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationKöln, Nordrhein-Westfalen, Germany
Active Directory

Job description

IT-Supporter | Köln, Germany | Hybrid

We're hiring on behalf of a growing business partner within the IT sector for a critical support role. This organisation values its team and offers a stable, direct employment opportunity with attractive benefits. They are looking for a dedicated professional to join their dynamic team in Cologne.

The Role

  • Oversight of Windows infrastructures and deployed applications.
  • Ensuring the smooth and continuous operation of IT systems.
  • Resolving issues within 1st and 2nd level support.
  • Handling user problems via personal contact, phone, and email.
  • Addressing malfunctions both remotely and on-site.

What You'll Need

  • Completed apprenticeship as an IT specialist for system integration or equivalent qualification/experience.
  • Experience with ticketing systems is desirable.
  • Solid knowledge of Microsoft operating systems and MS applications.
  • Familiarity with Active Directory and strong networking skills.
  • High customer and user orientation, with self-reliance and goal-oriented approach.
  • Good command of German, both written and spoken.

What's On Offer

  • Direct permanent employment with the client.
  • Access to numerous contacts with hiring managers.
  • Tailored position selection based on your qualifications and preferences.
  • Comprehensive preparation for client interviews.
  • Competitive and performance-based compensation.

Apply via Haystack today!

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