Freight Compliance Lead

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Make a real difference within the Freight Technology team
• Excellent opportunity supporting our growing Qantas Freight business
• Permanent role – Primarily Onsite, working at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Qantas Freight is Australia’s largest independent air freight services business, getting over 4000 air freight shipments across more than 500 destinations globally. 

The Freight Compliance Lead works very closely with the Freight Technology Lead and Product Owners, business partners, wider technology domains and external parties to act as a conduit between the business and technology. A cross functional role, the Freight Compliance Lead has a primary focus on maintaining Freight Product and domain’s cyber, privacy, audit compliance and business and technology resilience for all Freight applications and systems. In addition to this, this role leads product lifecycle for Freight products and services, their underlying technology sub-systems and is accountable for aligning product delivery plans to enable the business to achieve their objectives and strategic outcomes – from concept through to operations.

You’ll have:

• 3+ years’ experience in the areas of Business or Systems Analysis, Product or IT Support or related disciplines, with a focus on Privacy, Compliance, Cyber and Resilience
• Experience with MDM and IT Technical Support preferred
• Stakeholder engagement and management skills
• Able to work cross-functionally and align business unit processes to enterprise business processes
• Analytical and critical thinking, problem solving and decision-making skills
• Negotiation and conflict management skills
• Business acumen and knowledge
• Adaptability and innovation mindset
• Experience, on ensuring information confidentiality and protecting customers data
• Ability to reduce risk posture, work with suppliers and Cyber teams to implement security improvements by constantly assessing situation, evaluating and anticipating requirements
• Experience in security management practices, risk management, vulnerability management and penetration testing
• Exposure in non-functional design and testing to ensure products are secure by design and have appropriate level of resilience
• Knowledge of Air Cargo or Logistics business domain desirable
• Proven track record of operating in IT Delivery environments from concept to BAU
• Basic to Expert (varies by desired level) understanding and use of modern delivery frameworks and their methodologies, including Scrum, Kanban, lean, design thinking, human-centred design, multivariate testing, continuous improvement, test automation and others
• Experience in Operations and / or working in ongoing product lifecycle
• Demonstrated technical expertise and stays up to date with regulatory and other compliance change in the technical area, and understands how they apply to Qantas

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an Equal Opportunity Employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you.

Applications will close on the 12th of November