Quick overview
Job description
Role: Sales Associate – Yankee Candle – FIXED TERM CONTRACT
Salary: £15.00 Hourly Rate
Contract: Part Time
Location: Salisbury
About Yankee Candle
Since 1969, Yankee Candle has been creating fragrances that help make houses feel like home. With a portfolio of more than 600 products, we're recognised worldwide for our quality, distinctive scents and beautifully designed candles.
As a Sales Associate, you'll help bring this heritage to life by sharing your passion for fragrance, connecting with customers and creating a welcoming store environment where every visit feels special.
What you'll do
As a Sales Associate, you'll play an important role in delivering exceptional customer service, driving sales and bringing the Yankee Candle brand to life. We're looking for an enthusiastic, customer-focused individual who enjoys working with people, has a passion for retail and takes pride in creating memorable shopping experiences. You'll help customers discover their perfect fragrances, share your product knowledge and ensure the store remains inviting, well-presented and ready for every customer.
Deliver exceptional customer experiences
Welcome customers into the store and provide friendly, engaging and personalised service.
Build genuine connections with customers to understand their needs and recommend products they'll love.
Bring the Yankee Candle brand to life through engaging fragrance storytelling and product demonstrations.
Develop your product knowledge to confidently share information about our fragrances, candles and home fragrance collections.
Create memorable shopping experiences that encourage customer loyalty and repeat visits.
Drive sales and store performance
Contribute to achieving individual and store sales targets.
Identify opportunities to recommend complementary products and maximise sales through effective cross-selling.
Stay informed about promotions, new product launches and seasonal collections.
Take a proactive approach to engaging customers and helping them discover the right products.
Support the wider team in achieving store objectives and delivering strong commercial results.
Maintain brilliant retail standards
Keep the store clean, organised and beautifully presented in line with Yankee Candle brand standards.
Replenish stock and ensure products are displayed attractively and readily available.
Support deliveries, stock management and general store operations as required.
Follow company procedures and maintain high standards of health, safety and security.
Work collaboratively with colleagues to ensure the store runs smoothly, especially during busy trading periods.
What we're looking for
A passion for customer service and creating positive shopping experiences.
Previous retail or customer service experience is desirable, but a positive attitude and willingness to learn are just as important.
Confident communication skills and the ability to build rapport with a wide range of customers.
An enthusiasm for sales, with a desire to help customers find products they'll love.
A proactive, friendly and approachable attitude.
Good attention to detail and pride in maintaining excellent store standards.
A flexible, hands-on approach and the ability to thrive in a fast-paced retail environment.
A supportive team player who enjoys working collaboratively to achieve shared goals.
Excitement about representing a globally recognised brand and sharing a passion for fragrance.
Why join Yankee Candle?
Competitive hourly pay: Earn £15.00 per hour.
Be part of a recognised brand: Work with products celebrated for their quality, heritage and distinctive fragrances.
Make a difference: Help create memorable customer experiences and bring our fragrances to life.
Develop your skills: Build your retail, sales and customer service experience.
Work as part of a team: Join a passionate team that values great service, collaboration and a positive store environment.
Bring fragrance to life. Inspire people. Drive results.
Join Yankee Candle in Salisbury and help make every visit memorable.
INDYAN