Customer Sales Specialist

Customer Sales Specialist | Peabody, MA, United States | Hybrid | $24.75 - $30.25/hour

A dynamic global technology provider is seeking a motivated Customer Sales Specialist to provide comprehensive sales support for key Aerospace and Defense accounts. This role acts as a crucial link between internal resources, suppliers, and customers, ensuring operational efficiency and exceptional client service.

The Role

• Manage daily sales activities, including order entry, sales support, and customer service for dedicated client accounts.
• Process quotes, prepare orders, and negotiate pricing while ensuring maximum margin realization.
• Serve as a liaison between the company's internal departments (field sales, engineering, marketing, etc.), suppliers, and customers.
• Resolve pre-sales and post-sales issues, including managing demand creation, contracts, returns, invoicing, and shipping.
• Coordinate and manage customer forecasts, inventory levels, and delivery status notifications to maintain high order quality.
• Support sales teams with direct customer contact for order-to-invoice processes and complex problem-solving.

What You'll Need

• Demonstrated ability to work independently with minimal supervision, often acting as a resource for colleagues.
• Strong analytical skills to identify key issues and patterns from complex data.
• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience in the technology or related industry is highly preferred.
• Ability to obtain an export license or be a U.S. Person due to ITAR regulations.
• Typically requires a 2-year degree and 1–3 years of experience, or equivalent related experience.

What's On Offer

• Competitive compensation including hourly pay and potential for incentives.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Retirement savings plan with matching contributions and Health Savings Account options.
• Generous paid time off and tuition reimbursement opportunities.
• Opportunities for professional growth and career advancement.

Apply via Haystack today!