Senior Scrum Master (P&C Insurance)

Role: Senior Scrum Master
Open to C2C and accepts all except OPT
Location: Erie, PA(Onsite)
Note: P&C Insurance domain Exp Mandatory

Overview

The Scrum Master is responsible for managing Agile teams, facilitating Scrum ceremonies, removing blockers, and ensuring smooth sprint execution. The role requires strong experience in the P&C (Property & Casualty) Insurance domain and Guidewire products. The candidate should have good knowledge of Agile methodologies, JIRA, and Confluence, along with strong communication, leadership, and problem-solving skills to help the team deliver quality work on time.

Roles & Responsibilities

• Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Support the team in following Agile practices and principles, fostering self-organization and accountability.
• Collaborate with the Product Owner to manage and prioritize the product backlog effectively.
• Identify and remove obstacles that impede the team's progress and work to ensure the team remains focused on achieving sprint goals.
• Coach team members and stakeholders on Agile principles, promoting continuous improvement and growth.
• Ensure clear and open communication within the Scrum team and with external stakeholders.
• Monitor key performance indicators (KPIs) to track team progress and identify areas for improvement.
• Help the team maintain a sustainable pace of work and ensure the delivery of high-quality products.
• Foster a collaborative, supportive, and productive team environment.
• Promote a culture of transparency, feedback, and continuous learning within the team.

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Business, or a related field (or equivalent experience).
• Strong Experience in P&C Insurance domain and Guidewire Product.
• Strong knowledge of Scrum, Kanban, and other Agile methodologies.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is highly preferred.
• Experience working with cross-functional teams in a fast-paced Agile environment.
• Excellent facilitation, coaching, and mentoring skills.
• Strong problem-solving abilities with a focus on removing impediments and fostering self-organization.
• Familiarity with Agile tools such as JIRA, Confluence, Trello, or similar.
• Exceptional communication and interpersonal skills, with the ability to work effectively with team members and stakeholders at all levels.
• Strong organizational skills and attention to detail.

Key Competencies:

• Effective team facilitation and leadership.
• Adaptability and openness to change in a fast-moving environment.
• A commitment to continuous improvement and fostering a learning culture.
• Strong conflict resolution and problem-solving abilities.