Program Manager (Web Portolio)

Job summary:

• Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.  

• Run a recurring status reporting cadence to OCTO leadership across the full portfolio 

• Partner with OCTO SMEs to define project requirements and scope, including for initiatives that may require external vendor support 

• Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms  

• Track risks, issues, dependencies and action items across projects, escalating to OCTO leadership as needed 

• Report on project status, milestones, and delivery readiness across the portfolio, with the dc.gov relaunch as the flagship initiative  

Minimum Qualifications: 

• Demonstrated ability to translate technical and business requirements into actional project scope, working directly with subject matter experts 

• Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria) 

• Experience managing a multi-project portfolio simultaneously, including establishing. PM tooling, reporting cadence, and prioritization across competing initiatives 

• Bachelor's degree in a related field, or equivalent experience 

• 11 years of program/project management experience, including large-scale website or CMS transition and migration projects 

• Experience managing multi-stakeholder government or enterprise projects 

• Working knowledge of Drupal CMS and website content migration practices 

• PMP certification preferred 

• Familiarity with AI/ML project delivery timelines and dependencies a plus, given active AI integration work within the portfolio  

• Strong communication, organizational, and stakeholder management skills 

• Prior experience supporting DC government or comparable public-sector clients preferred