Sales and Service Advisor

Overview

Tate Boys Tire & Auto Service has proudly served our community since 1936. We specialize in everything that rolls—from passenger and light truck tires to medium truck, industrial, agricultural tires, plus mechanical repairs like brakes, suspension, and engine diagnostics.

Tate Boys is part of Sun Auto Tire & Service , a leading national provider of automotive services with a family of trusted brands across the country. From coast to coast, we are committed to integrity, excellence, and developing our team.

COMPENSATION: $70,000-$100,000/ year consisting of hourly + commission

Why You’ll Love Working Here
Competitive bi-weekly pay
Sundays Off – guaranteed!
Paid vacation and sick time
6 paid holidays
Medical, dental & vision insurance
Company-paid life insurance
401(k) retirement plan with company match
Tuition reimbursement – develop your skills while you work
Employee discounts on services for you & your family
Career growth opportunities – we promote from within!

What You’ll Do
As a Service Advisor, you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.

Your daily responsibilities include

Warmly greeting customers in person and by phone using our professional standards
Listening carefully to customer concerns and thoroughly documenting their needs
Reviewing service history, inspecting vehicles, and verifying repair requirements
Recommending products and services confidently and clearly
Accurately preparing quotes, timelines, and repair orders
Communicating status updates throughout the day
Reviewing completed work, explaining warranties, and handling checkout
Following up on declined services and completed repairs to ensure satisfaction
Tracking all returns, warranty parts, and core parts for each customer
Supporting the team with other duties as needed

What You Bring to the Team
High school diploma or equivalent
Must be at least 18 years old
Prior experience as a Service Advisor highly preferred but not required
Professional appearance and strong customer service skills
Ability to work in a process-driven environment
Valid driver’s license
Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)

Ready to Build a Career You Can Be Proud Of?
Join a team where you’ll be respected, supported, and given the tools to succeed—while earning $60K–$80K per year and enjoying Sundays off to recharge.

Apply today to start your journey with Tate Boys Tire & Auto Service!

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.