Student Worker - Holiday, Audience Research and Data Analysis Internship - BC

Job Title: Holiday - Audience Research and Data Analysis Internship

Job Classification: Business Operations, Student

Department: Mayborn Museum

Hiring Manager: Molly Noah

Contact: Molly_Noah@Baylor.edu

Work Schedule: 12/hrs weekly

Desired Length of Employment: Holiday - November-January

Pay Rate: $10.00/hr

Key Components:

• In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives.

Job Description:

Help the Mayborn Museum build evaluation capacity! This position will support the Museum's ongoing efforts to systematically collect, analyze, and report on visitor experience data. The Mayborn aims to become a data-driven organization focused on their audiences while collaborating with other museums like Crystal Bridges, Great Lakes Science Center, Natural History Museum of Los Angeles County, Space Center Houston, and more. This internship position will receive ongoing training in human subject research and data evaluation.

Oversee COVES (The Collaboration for Ongoing Visitor Experience Studies) Survey Project 90%
• Assist with planning, set-up, and implementation of COVES (23 questions survey administered to museum visitors) survey
• Spend 4 hours per week administering COVES survey to visitors at varied times throughout the week
• Create reports from survey data to share with museum each month
• Plan and facilitate volunteer trainings on administering COVES survey
• Assist supervisor in evaluating effectiveness of COVES survey efforts

Other projects as assigned 10%
• Other evaluation or market research projects as assigned.

Knowledge, Skills, and Abilities
• Creative thinker with a general interest in evaluation
• Enjoy working with the general public
• Ability to work independently on personal projects
• Outgoing personality and experience interacting with people from diverse backgrounds
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Attention to detail
• Ability to effectively communicate in written and spoken English
• To work alongside colleagues and volunteers and have a flexible approach to working in team situations
• Excellent communication and interpersonal skills and an understanding of the different needs of our visitors
• Excellent time management

Provide general office assistance and support

Greet clients and visitors with excellent customer service; answer inquiries and provide information

Maintain files and reports and ensure confidentiality of information

Assist with various projects, activities or tasks as needed

Ability to comply with University policies

Maintain regular and punctual attendance

Employer: Baylor University

Work Location: Mayborn Museum

Work Address: 1300 S University Parks Dr, Waco, TX 76706