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SRE - Site Reliability Engineer - Atlanta - Hybrid

Charter Global, Inc.Atlanta, GA🇺🇸United States

Why this role stands out

This role offers a fantastic opportunity to elevate your expertise in cloud infrastructure and automation while driving operational excellence for high-impact customer platforms. You will thrive in this position if you are a proactive problem-solver who enjoys collaborating in a dynamic, hybrid-work environment based in the heart of Midtown Atlanta. Apply today to take the next major step in your engineering career and make a tangible difference in system reliability.

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationAtlanta, GA, United States
SQLSQL ServerLoad BalancingSplunkTCP/IPAzureBashCDNCloudflareDNSGoogle CloudHTTPKubernetesPowerShellPythonRabbitMQStakeholder ManagementTerraformWAF

Job description

Site Reliability Engineer

Location: Midtown Atlanta

Duration: Fulltime Permanent

Type: Hybrid - 3 Days onsite

Role Summary
Lead the reliability, scalability, security, and operational excellence of customer-facing platforms across Azure, Google Cloud Platform, and Kubernetes environments. Drive production stability through automation, observability, incident management, and continuous improvement initiatives.

Key Responsibilities

  • Lead platform reliability, availability, and performance initiatives.
  • Design and support cloud infrastructure in Azure and Google Cloud Platform.
  • Manage and optimize Kubernetes environments and containerized applications.
  • Implement observability and monitoring using Splunk, AppDynamics, and cloud-native tools.
  • Support Cloudflare, Zscaler, SQL Server, RabbitMQ, and enterprise networking components.
  • Lead major incident response, RCA, and problem management activities.
  • Develop automation and self-healing solutions to improve operational efficiency.
  • Collaborate with Engineering, Product, Security, and Infrastructure teams to enhance customer experience and platform stability.
  • Serve as a technical escalation point for critical production and customer issues.

Required Skills

  • 5+ years of experience in SRE, DevOps, Cloud Operations, or Infrastructure Engineering.
  • Strong expertise in Azure, Google Cloud Platform, Kubernetes, Cloudflare, Splunk, AppDynamics, SQL Server, RabbitMQ, and Zscaler.
  • Solid networking knowledge (DNS, TCP/IP, HTTP/S, CDN, WAF, Load Balancing, SSL/TLS, Firewalls, VPNs).
  • Experience with automation and scripting (Python, PowerShell, Bash, Terraform).
  • Strong customer-facing communication and stakeholder management skills.

Core Principles

  • Automation First – Eliminate manual effort through automation and self-healing systems.
  • Observability-Driven Operations – Leverage logs, metrics, traces, and analytics to proactively identify and resolve issues.
  • AI-Powered Reliability – Utilize AI and operational intelligence to accelerate detection, diagnosis, and remediation.
  • Customer-Centric Mindset – Prioritize customer experience, stability, and business outcomes.
  • Operational Excellence – Continuously improve reliability, scalability, and security.

Success Measures

  • Service Availability & Uptime
  • SLA/SLO Compliance
  • MTTR Reduction
  • Incident Reduction
  • Automation Adoption
  • Customer Satisfaction (CSAT)
  • Platform Performance & Stability Improvements

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