Quality Coordinator

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Join our Geochemistry team as a Quality Coordinator and play a key role in supporting quality excellence across our laboratory operations.

In this role, you will work closely with operational and technical teams to strengthen quality systems, support accreditation requirements, and drive continuous improvement initiatives that enhance operational performance and customer confidence.

This is an opportunity to contribute to a dynamic laboratory environment where quality, technical excellence, and continuous improvement are central to success.

You Will:

• Maintain and enhance the laboratory Quality Management System
• The role requires a two-day onsite visit each month. This condition may change at anytime in line with operational and business requirements.
• Coordinate internal audits and support accreditation and compliance activities
• Investigate quality issues and oversee corrective and preventative actions
• Monitor quality performance and identify opportunities for improvement
• Analyse quality data, metrics, and trends to support decision-making
• Support quality control programs and technical quality initiatives
• Provide guidance and training on quality processes and best practices
• Collaborate with stakeholders to improve processes and strengthen risk management
• Promote a culture of quality, accountability, and continuous improvement

To be successful in this role, you will bring:

• Experience in a Quality Assurance, Quality Management, Compliance, or similar role within a laboratory, technical, manufacturing, mining, or other regulated environment
• Experience conducting investigations and implementing corrective actions
• Experience supporting audits, accreditation, or compliance programs
• Strong analytical skills with the ability to interpret data and identify improvement opportunities
• Strong communication and stakeholder management skills
• The ability to manage multiple priorities and work effectively across teams

Desirable

• Knowledge of ISO 9001 and/or ISO/IEC 17025
• Experience working in an accredited laboratory environment
• Internal auditing qualifications or quality-related certifications

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

• As a company, we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development 
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.
SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.