Operations Specialist (E-bikes)

In this role, you will support the preparation and refurbishment of e-bikes, ensuring they are repaired, inspected, cleaned, and packaged to meet high-quality standards before reaching customers. You will work closely with the operational team and bike mechanics in a well-equipped UpCenter to optimize warehouse processes and contribute to the company’s mission of delivering excellent e-bike products.

Your Role

• Prepare e-bikes for shipment, including inspection, fault finding, cleaning, and packaging

• Coordinate with transport partners to ensure timely delivery

• Identify opportunities to improve operational processes and workflow efficiency

• Collaborate with colleagues and bike mechanics to ensure high-quality refurbishment standards

• Take ownership of tasks and contribute ideas to optimize warehouse operations

• Maintain a safe, organized, and efficient working environment

Your Qualifications

• Experience working in a warehouse or operational environment, handling complex packaging or assembly processes

• Strong attention to detail and commitment to excellence

• Ability to work independently and proactively in a fast-paced setting

• Interest in continuous improvement of operational processes

• Basic knowledge of English for communication with team members

• Enthusiasm for hands-on work and practical problem-solving

• Team player with a proactive and responsible mindset

The Offer

• Full-time on-site position in Brooklyn, New York

• Work in a fast-growing startup with the opportunity to make a direct impact

• Participate in designing and improving your workplace and workflow

• Exposure to a wide variety of e-bike models, brands, and refurbishment processes

• Access to high-quality tools and equipment to perform your tasks efficiently

• Competitive wage

• Comprehensive medical, dental, and vision plans

• Life, accidental death, and long-term disability insurance

• Paid parental leave

• Work in a highly motivated, international, and collaborative team

• Opportunity for rapid personal and professional development in a growing company