Werkstattleitung (m/w/d) Fahrzeugglas

Werkstattleitung (m/w/d) Fahrzeugglas | Idar-Oberstein, Germany | Hybrid We're hiring for a leading automotive glass repair and replacement company, renowned for its commitment to innovation and customer service excellence across Germany. The Role • Lead and manage workshop operations, ensuring efficient and high-quality service delivery. • Supervise and mentor a team of technicians, fostering a collaborative and productive environment. • Oversee inventory management and ensure all necessary tools and equipment are maintained. • Implement and adhere to company policies and procedures for operational excellence. • Drive branch performance by working towards key performance indicators (KPIs). • Handle customer inquiries and ensure exceptional service standards are met. What You'll Need • Proven experience in a workshop leadership or supervisory role, preferably within the automotive sector. • Technical proficiency in vehicle glass repair and replacement. • Strong understanding of customer service principles and VAPS (Value Added Products and Services). • Ability to train, guide, and support team members. • Excellent communication and interpersonal skills. • A proactive approach to problem-solving and continuous improvement. What's On Offer • Opportunity to lead in a dynamic and reputable automotive service environment. • Competitive salary and benefits package. • Professional development and training opportunities. • A supportive team and company culture. Apply via Haystack today!