Patient Services Specialist

This position works under the direction and supervision of the Clinic Supervisor, Practice Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Centralia Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:

• Providence Centralia Hospital
• One (1) year customer service experience.

Preferred Qualifications:

• Coursework/Training - Two years of community college/business school training.   
• Coursework/Training - Additional course work in business or health care related subjects.   
• One (1) year experience working in a medical setting.
• Physician group practice.
• Experience with electronic medical record.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.