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Full timeSales

Account Manager

Buchan and London RecruitmentLondon🇬🇧United KingdomPosted 3 Apr 2026

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationLondon, United Kingdom
CRM

Job description

Job description

  • Desk-Based Account Manager ( based in North London )
  • Please only apply if you have a strong sales background min 2 years and Telecoms would be preferable

28,000- 32000 Base + Comms + Pension

Main focus: Managing and growing existing customer accounts (phone/email/video).

Key Responsibilities: Account manager and New business

  • Maintain regular contact with assigned client accounts
  • Build strong relationships to improve retention
  • Identify upsell and cross-sell opportunities
  • Renew contracts and manage pricing discussions
  • Handle customer queries and resolve issues
  • Track account performance against targets
  • Update CRM systems and sales reports

Main Focus

  • Renewals (SIMs, broadband, hosted VoIP)
  • Upsell (higher bandwidth, additional users, cyber add-ons)
  • Reduce churn

Primary Goal:

Retain customers and increase revenue from existing accounts as well as

new business

Focus is on retention + account growth,

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