Quick overview
Job description
About Vinyl Equity
We're building the next generation of capital-markets infrastructure, starting with a modern, digital-native transfer agent designed for today's public companies. Our platform replaces slow, manual processes with secure, automated workflows — delivering the first API-driven, real-time infrastructure for public companies.
Backed by Index Ventures, Spark Capital, Jump, MUFG, and Infinity Ventures, our team includes veterans from NYSE, Equiniti, Computershare, and AngelList. Our Engineering team is headquartered in Mangaluru.
About the Role
You'll build and lead our India Operations team from zero — defining roles, hiring, and designing coverage across Indian and U.S. hours. This is a player-coach role: hands-on execution early, scaling through hiring and delegation as the team grows. You'll own the day-to-day running of a U.S. stock transfer agency and act as the first line of defense on a live share register.
Key Responsibilities
Recruit, train, and manage the India Operations team; define roles, onboarding, and coverage across IST/U.S. Eastern hours
Own service quality end-to-end: SLAs, maker-checker controls, error tracking, escalation
Own the SOP library; close documentation gaps and drive automation with U.S. operations, compliance, and engineering
Run daily DTC operations: pending-transfer reviews, DWAC/DRS processing, FAST/SCL balancing
Process issuances and treasury orders under maker-checker controls
Review and process transfers — routine, estate, broker, certificate-to-DRS — with document and medallion verification
Own KYC/KYB review and OFAC/adverse-media screening; escalate matches immediately
Handle shareholder and issuer support: account inquiries, lost-holder cases, certificate replacements
Own recurring SEC compliance reporting (Rules 17Ad-2/17Ad-6/17Ad-17, DTCC CBRS, escheatment)
Lead proxy season, paying agency, and corporate actions execution
Own new-issuer onboarding: appointment packages, DTC agent-change notices, legacy record ingestion
Write and maintain SOPs; drive process improvement and automation with engineering
Role Requirements
10+ years in securities or transfer agency operations (global transfer agent, Indian RTA, asset manager, or bank securities-services center)
Proven experience building and leading operations teams from scratch
Deep respect for written procedure; judgment to escalate when a case doesn't fit it
Bachelor's degree in commerce, finance, accounting, or a related field
Strong data skills: Excel/Sheets, unfamiliar file formats; basic scripting a plus
Expert user of Claude or an equivalent AI assistant
Meticulous attention to detail and clear written English
Reliability against hard cutoffs; this role operates on U.S. Eastern Time (ET) hours
High integrity and discretion handling PII and material non-public information
Nice to Haves
Exposure to DTC/DTCC systems (FAST, DWAC, DRS Profile, Cede & Co., CBRS, omnibus proxies) and SEC 17Ad-series rules
Experience with record conversions/deconversions or legacy data migration
Familiarity with Rule 144, medallion guarantees, escheatment, KYC/KYB, AML, or proxy/annual-meeting logistics
Experience running U.S. or cross-border operations from India against U.S.-hours SLAs
Benefits
Competitive compensation commensurate with experience
Equity participation
Comprehensive health insurance, paid leave, and wellness benefits
Fully remote (India)
A true zero-to-one leadership mandate, backed by the U.S. leadership team
Modern operations environment with purpose-built tooling and AI assistance
To apply: send your résumé and a short note on a team or operation you've built (what you inherited, what you changed, and how you measured it) to careers@vinylequity.com.