Inside Sales & Sales Support Manager (all genders)

Contact Person

Contact person:

Natalie Jovanovic
+49 9252 359-1054

Our benefits

• An exciting role in an international MedTech/Pharma environment
• Exposure to leading customers across Italy, Spain, and other international markets
• Close collaboration with cross-functional teams and headquarters in Germany
• High level of responsibility and ownership
• Professional development and career growth opportunities
• Competitive compensation package
• Flexible working arrangements with home-office options
• A collaborative, supportive, and people-oriented company culture

Ready to make an impact? We look forward to receiving your application.

Your profile

• Commercial education or a comparable qualification
• 3-5 years of experience in Inside Sales, Customer Service, or a similar customer-facing commercial environment
• Strong customer focus and communication skills, combined with a proactive, organized, and results-oriented approach
• Excellent organizational, analytical, and administrative skills, with the ability to manage multiple priorities independently
• Proficiency in CRM and ERP systems and familiarity with digital business processes
• Fluent Italian and English language skills; German is a strong asset

Your responsibilities

• Manage and develop existing customer relationships, identify new business opportunities, and implement customer- and market-specific growth initiatives.
• Take ownership of assigned Inside Sales accounts and contribute to revenue growth, profitability, and customer satisfaction.
• Generate, qualify, and follow up on sales leads and business opportunities, while supporting customer projects throughout the sales cycle from quotation preparation to contract execution and after-sales support.
• Collaborate closely with Field Sales Managers and Regional Leadership to drive business growth and deliver customer-focused solutions.
• Prepare sales forecasts, reports, and business analyses; monitor performance; and maintain accurate customer, project, and pipeline data in CRM and reporting systems.
• Support accounts receivable activities, monitor customer credit limits, contribute to the continuous improvement of sales processes and administrative workflows, and coordinate customer visits, trade fairs, commercial events, and travel arrangements.
• Manage sales office administration and the local entity’s administrative functions, including contract management, accounting and bill payments, taxation coordination, expense administration, reporting, and other statutory and operational responsibilities.