Senior Technical Support Engineer: AI-Powered, Autonomous Resolution

Sentry in Australia is seeking an APAC Technical Support Engineer to join our global Support Engineering team. This role overlaps with our San Francisco HQ and runs 9AM-5PM AEST.

You will be a veteran engineer who treats support as an engineering discipline, debugging complex issues, guiding senior developers, and shaping autonomous resolution paths with AI-enabled tooling. You'll engage with users across GitHub, Discord, and our internal systems, acting as Technical Lead for Agentic Operations