Application Support Analyst

Application Support Analyst

Permanent Near Bexhill Hybrid

30,000 to 40,000 DOE + Holiday + Pension

An opportunity has arisen for an Application Support Analyst to join a small, collaborative team supporting a range of business-critical applications across the organisation.

You'll provide 1st and 2nd line application support, troubleshoot system issues, assist users, and contribute to ongoing improvements across the application landscape. This is a great opportunity for someone with application support experience looking to broaden their skills and develop their career.

Full training will be provided on Microsoft Dynamics 365 Business Central, making this an excellent opportunity to gain experience with a leading business application while working in a supportive environment that encourages learning and progression.

What You'll Be Doing

Providing 1st and 2nd line support for business applications

Investigating and resolving application issues and user queries

Supporting users across multiple sites and Head Office

Working with third-party suppliers where required

Assisting with application improvements, testing and upgrades

What You'll Bring

Must have previous experience in an Application Support role

Strong troubleshooting and problem-solving skills

Experience supporting business applications

Excellent communication and customer service skills

Experience with CRM systems is desirable but not essential

Exposure to Microsoft Dynamics 365 Business Central is a bonus, but full training will be provided