Salesforce Program Manager

We are a leading global Salesforce consulting and technology services organization, recognized as a Salesforce Summit Partner with over 22 years of exclusive Salesforce expertise . Our team delivers innovative solutions across the Salesforce ecosystem, helping clients accelerate digital transformation, enhance customer experiences, and achieve business success.

• We are currently looking for a Salesforce Consultant- Loyalty Management to join our growing Salesforce practice and play a key role in delivering innovative loyalty solutions for global clients.
• Develop and implement program strategies, plans, and objectives that align with organizational goals.
• Coordinate and oversee the execution of multiple related projects within the program, ensuring coherence and alignment.
• Manage and resolve inter-project dependencies, risks, and issues, facilitating effective communication and collaboration among project teams.
• Monitor and report on program progress, performance, and outcomes, providing regular updates to stakeholders and senior management.
• Lead and mentor project managers and teams within the program, fostering a culture of excellence and collaboration.
• Optimize resource allocation across projects, ensuring efficient use of personnel, budget, and materials.
• Ensure program deliverables are completed on time, within budget, and to the required quality standards.
• Facilitate strategic decision-making and problem-solving within the program, driving continuous improvement.
• Engage with stakeholders to understand their needs, manage expectations, and ensure stakeholder satisfaction.
• Contribute to the development and refinement of program and project management methodologies and best practices.

Competencies

• Proven experience as a Program Manager or in a similar role managing complex, multiproject programs.
• Strong background in project management with a track record of successful project delivery.
• Experience in strategic planning, risk management, and change management.