Junior Engineer AIS Platform and Support - ACON- MFT - KGS CH

Job Title: Junior Azure Integration Platform Engineer

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Role Overview

The Junior Azure Integration Platform Engineer is responsible for the operational reliability, performance, and optimisation of the Azure Integration Services (AIS) platform in enterprise environments. The role operates with significant autonomy, providing advanced technical support, driving continuous improvement, and ensuring platform services meet agreed service levels.

Key Responsibilities

Platform Operations & Engineering

Operate, maintain, and optimise Azure Integration Services, including:

Logic Apps (Consumption & Standard)

API Management

Service Bus, Event Grid

Azure Functions

Ensure platform stability, availability, scalability, and performance

Apply patches, upgrades, and platform updates in line with operational standards

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Monitoring, Reliability & Incident Management

Monitor platform health and capacity using:

Azure Monitor

Application Insights

Log Analytics

Respond to and resolve platform-level incidents, including throttling, outages, and Azure service issues

Lead troubleshooting of complex integration and connectivity issues

Contribute to root cause analysis and continuous improvement actions

Participation in 24x7 rotational shift or on-call support, depending on business needs

Support for planned maintenance and platform upgrades

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Cloud Infrastructure, Security & Governance

Maintain Azure resource groups, policies, RBAC, and Key Vaults

Support secure networking configurations including:

VNETs, subnets, NSGs

Private endpoints

Ensure platform configurations comply with security, governance, and audit standards

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API Management & Integration Services

Manage API Management gateways, tiers, configurations, quotas, and diagnostics

Support integration performance tuning and reliability improvements

Review and validate platform changes to minimise operational risk

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Reporting, Cost Awareness & Optimisation

Maintain operational dashboards and service reporting

Support Azure cost monitoring and optimisation activities

Identify opportunities to improve efficiency and reduce operational overhead

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Knowledge Sharing & Technical Guidance

Guide and support junior engineers in day-to-day platform operations

Review changes, deployments, and operational procedures

Contribute to documentation, runbooks, and operational standards

Experience Profile

2–5 years of experience in Azure integration and cloud platform operations

Proven experience supporting production, business-critical platforms

Required Skills & Experience

Essential

Strong hands-on experience with Azure Integration Services

Solid knowledge of Azure networking, security, and governance

Experience supporting production platforms and handling incidents and outages

Proficiency with monitoring, alerting, and incident management tools

Desirable

Azure Administrator (AZ-104) or Developer (AZ-204) certification

Experience with cost management and optimisation in Azure

Familiarity with ITIL-aligned operational processes