Senior Manager - Data Governance & Management

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and deposit products that account for more than 65% of the company’s revenues. AENB HQ supports the administration of AENB programs, helping ensure its safety and soundness while driving greater effectiveness, efficiency, and consistency across the enterprise through governance, strategic planning, control management, program management, and regulatory functions.

As a Data Steward you will lead the team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within their domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, evaluating Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization.

• Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.
• Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role.
• Responsible for holistic platform data quality monitoring, including but not limited to key reports.
• Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.
• Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
• As applicable for AENB HQ, coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately.
• Responsible to partner with the Data Steward in developing and managing the data management roadmap.
• Ensure that Third Parties adhere to Enterprise Data Risk Management requirements.
• Support function for creation of controls to mitigate Data Quality risk, Fit for purpose risk and Data Steward risk as part of RCSA assessments.

Minimum:

• Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field. Master's Degree preferred.
• 5+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.
• Program management experience, with partners across a diverse, global set of business units.
• Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.
• Strong communication and presentation skills.
• Working knowledge of current and upcoming data governance, data management and data product techniques and trends.
• Ability to work with white space to design and complete solutions to solve sophisticated challenges.
• Must have a positive, collaborative leadership style with colleague and customer first attitude

Preferred:

• Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.
• Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.
• Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred.
• Working knowledge of SQL & Python or other programming language preferred.
• Dashboard build experience using Power BI / Tableau or similar tools will be a huge plus.
• Prior experience with Agile or SAFe project methodologies preferred.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.