Quick overview
Job description
PRIMARY PURPOSE:
It is the primary responsibility of the Bus Runner I to assist the Food Server in serving guests while providing courteous and prompt tableside service to all guests. Must keep a clean workstation and ensure guest satisfaction.
Position Status: Hourly Full-Time
Location: Gold Strike Casino Resort
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Knowledgeable of products and specifications.
• Clear and reset tables as quickly as possible including picking up debris and cleaning spills or grease on the floor.
• Follow the sequence of service utilizing all proper procedures standardized by management.
• Pour water and serve non-alcoholic drinks as necessary throughout the service.
• Check the dining area, tables, and chairs for cleanliness and completeness of the setting.
• Maintain cleanliness and organization of service stations and service areas.
• Check stations for stock of silverware, glassware, napkins, share plates, placemats, and condiments.
• Follow all health and safety regulations.
• Successful completion of the Restaurant Training Program and testing is required.
• Perform other job-related duties as requested.
MINIMUM REQUIREMENTS:
• High School Diploma or equivalent.
• One (1) year of experience in a restaurant as a Bus or Food Runner.
• One (1) year of fast-paced, high-volume restaurant operations experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Effective listening abilities with strong judgment skills.
• Knowledge of health, safety, and sanitation regulations.
• Able to effectively communicate in English, in both written and verbal forms.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
WORKING CONDITIONS:
• Able to stand, walk, run, lift up to 50 lbs. etc. for extended periods.
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all‐inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
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