Data Analyst Part-time, max-term Balcatta Support Centre

We are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program.

Responsibilities

• Support Sodexo Facilities Management Contracts with their requirements for Managing Master and Transactional Data for all CMMS Platforms, including D365 CE, FO, Urbanise, Maximo.
• Perform CMMS Administration tasks, including managing user profiles, adjusting PM schedules, modifying asset and location data, creating job plans and setting up new sites.
• Work with FM Operations and Projects Teams to extract and load data to and from various CMMS Systems, create data load templates, import data, validate data and prepare reports.
• Enter information gathered for preventative and corrective maintenance into the CMMS Platforms for FM Operations, Project Teams, vendors and subcontractors.
• Set up new contracts with new data capture via due diligence projects, validate and upload this data into the relevant CMMS systems.
• Provide support and troubleshooting for problems identified with CMMS processes or data, working with FM Specialists and vendors to identify and resolve issues.
• Support and assist the measurement and reporting of KPI metrics daily/weekly/monthly by improving processes, interpreting data and making sound recommendations based on quantitative and qualitative data.
• Maintain responsibility for data integrity and management of assets data across all contracts in the nominated CMMS.
• Provide key input to the bid team on new tenders with respect to systems and data solutions.
• Provide support during contract transitions and mobilisations.
• Provide support in establishing reporting with respect to individual contracts, including the ability to build Power BI reports from varying data sources.
• Prepare and continually update/improve process documents related to all the above, defining step by step actions for use by non subject matter experts and end users.
• Prepare and continually update/improve training documents related to all the above, defining step by step actions for use by non subject matter experts and end users.
• Provide training and onboarding of new FM Operations and Project Team Members and vendors in the CMMS systems.

Qualifications

• Proven knowledge of ERP systems including Computerised Maintenance Management Systems (CMMS).
• Functional knowledge of asset, work order management, maintenance planning and field service systems.
• Good understanding of asset registers and ability to classify various asset groups in line with their maintenance requirements.
• Good understanding of Australian Standards and OEM manuals and their interaction with preventative maintenance schedules.
• Represent the organisation in a positive and professional manner.
• Self motivated and organised, critical thinker with solid interpersonal and business communication skills.
• Excellent organisational and time management skills with ability to set own priorities in a timely manner.
• Always observe safety precautions and regulations in all areas where duties are performed.
• Ability to complete root cause analysis of problems in a complex integrated software application environment.
• Ability to perform well under pressure and manage multiple tasks at any one time.
• Highly developed oral communication skills.
• Strong written skills, including development of procedures, quick reference user guides, processes and standards.
• Effective time management, organisational and planning skills.

Desirable Skills

• At least 3 years working with an industry leading CMMS system, preferably in the facilities management or resources sectors.
• Exceptionally proficient with Microsoft Office products.
• Ability to work remotely or travel on occasion.
• Ability to work on multiple priorities that may require extended working hours on occasion to meet critical deadlines.
• Current C class driver's licence.

Benefits

• A true commitment to a family first approach to work.
• Opportunity to work on one of the world's biggest facility management contracts.
• Employer promotes and encourages growth and personal development while working in a supportive, inclusive, and high performing team.