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Associate Service Desk Analyst

IT Alliance AustraliaCanberra, Australian Capital Territory🇦🇺AustraliaPosted 23 Apr 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Overview

One of our Federal Government clients is looking for Associate Service Desk Analyst in Canberra.

Responsibilities
  • Experience in: M365 Apps, application packaging, PowerShell scripting and Level 3 troubleshooting skills.
  • Build and deploy Windows devices using Intune and Standard Operating Environment (SOE) configurations.
  • Develop and maintain the organisation's SOE across laptops and desktops.
  • Provision and support devices using Microsoft Intune and SCCM.
  • Provide advanced support for Intune-managed devices, including specialist PCs used for video/audio processing.
  • Support BitLocker encryption, AppLocker/WDAC policies, and endpoint protection strategies.
How to apply

The next step is easy: If you are interested to discuss this position, you may send an email at or give us a call at for more information.

Note - We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.

Skills

Encryption
PowerShell

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