Quick overview
Job description
We are currently looking for a Senior Claims Specialist to handle property claims in the state of New Jersey.
Responsibilities:
- Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates
- Effectively evaluate contract language and identify coverage issues
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
- Maintain an active file diary to more file toward resolution
- Recognize and pursue recovery
- Adhere to all statutory and regulatory fair claims practices
- Recognize and identify potential fraudulent claims
- Effectively control the use, work product, and expenses of outside vendors
- Effectively evaluate claim facts and negotiate claim settlements
- Develop and maintain strong business relationships with internal and external customers
- Successfully contribute to the development and delivery of the team’s goals, objectives and results
- Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
- Establish and maintain rapport with business partners including insureds, agents, and underwriters
- Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
- Travel up to 50% for inspections, etc.
- Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred
- Cotality/Estimate or similar estimating platform experience required
- An aptitude for evaluating, analyzing, and interpreting information
- Excellent verbal and written communication skills
- Innovative thinker with ability to multi-task
- Strong customer service skills
- Working knowledge in Microsoft Office
- Prior experience handling complex claims with large exposures
- Ability to work in multiple systems and utilize provided technology to estimate damages in the field
- Ability to work both independently and team supportive environment
- Empowerment to make decisions within your authority and execute company mission
- Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment
The pay range for the role is $85,800 to $123,200. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
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