Full timeTechnology

Data Center Operations Technician

Amazon Web Services, Inc.Wink, Texas🇺🇸United States

Why this role stands out

This hybrid role at Amazon Web Services offers a fantastic opportunity to gain hands-on experience with cutting-edge cloud infrastructure, fostering significant career growth and skill development within a renowned company. You'll thrive here if you're eager to troubleshoot complex technical challenges and collaborate with a dedicated team to ensure the reliability of world-class data centers. Apply now to join a culture of innovation and make a real impact!

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationWink, Texas, United States

ShellAWSNagiosTCP/IPBashDNSPythonZabbixLinuxWindows ServerITIL

Job description

Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies.

Responsibilities

Monitor AWS data center systems, servers, and networks to ensure uptime and performance.
Troubleshoot and resolve hardware, OS, and network incidents following established runbooks.
Perform hardware installations, replacements, and routine maintenance on infrastructure equipment.
Use monitoring and ticketing tools to track incidents, changes, and problem resolutions.
Collaborate with engineering and operations teams to implement improvements and changes safely.
Follow security, safety, and compliance standards within the data center environment.
Document procedures, incident resolutions, and infrastructure changes accurately.
Participate in on-call rotations or shift work to provide 24/7 operational coverage.

Required Skills