Senior ScienceLogic Engineer / Advanced Engineering Specialist -14+ years

Job Title: Senior ScienceLogic Engineer / Advanced Engineering Specialist -14+ years

Location: Tampa, Florida (Onsite)

48 months.

We are currently seeking candidates who meet the following qualifications:

Position Summary

We are seeking an experienced ScienceLogic Engineer / Advanced Engineering Specialist to provide advanced technical product support, implementation, sustainment, and feature improvement of an enterprise network monitoring solution.

The position requires advanced-level technical expertise in ScienceLogic products, network and systems monitoring, configuration, device integration, alert configuration, incident management integration, dashboard and report configuration, cybersecurity hardening, and engineering support.

The specialist will provide subject matter expertise (SME), technical guidance, technical workshops, low-level design development, implementation of use cases, impact assessments, and problem resolution. The role will involve working independently as a technical lead or as part of a wider project team.

Key Responsibilities

• Provide advanced ScienceLogic product support, implementation, sustainment, and feature improvements for enterprise network monitoring solutions.
• Configure and integrate devices, perform device discovery, configure alerts, and integrate incident management capabilities.
• Configure multitenant environments, dashboard objects, reports, and report generation.
• Perform cybersecurity hardening of appliances and software across classified and unclassified environments.
• Provide ongoing technical support, knowledge transfer, and technical documentation.
• Conduct detailed analysis and scorecards of production environments to identify monitoring and automation gaps against industry best practices and standards.
• Perform technology health checks and provide concrete, actionable recommendations to optimize monitoring infrastructure.
• Review security compliance using ISO and government-approved software and hardware scanning tools, including HBSS and ACAS.
• Assist with software configurations, change support, lifecycle management, and automated remediation services.
• Recommend mitigations for satisfying Risk Management Framework (RMF) controls, checklists, and Security Technical Implementation Guides (STIG) requirements.
• Assist with identifying Plans of Action and Milestones (POA&M) for outstanding findings that cannot be mitigated.
• Document why specific controls, checklists, and STIG vulnerabilities are not applicable to specific Cisco equipment or software.
• Evaluate instrumentation management to assess planning and readiness for deployment.
• Define, audit, and report on KPIs and trends, including security metrics.
• Perform operations management activities, including risk assessment, automated remediation, operations processes and modeling, and escalation engineering to support incident and problem management.
• Provide formal and informal training, including access to technical support documentation.
• Review and support existing applications, provisioning, and infrastructure designs.
• Perform feature engineering, including assessment, migration, implementation, and validation testing.
• Recommend enhancements and optimizations to improve design effectiveness, efficiency, and security.
• Assist with configuration, testing, validation, implementation, and integration of native software ticketing capabilities and external ticketing software.
• Configure, test, validate, implement, and integrate monitoring dashboards displaying mission, position, network, and system-specific information.
• Configure monitoring systems to provide DoD Common Access Card (CAC) authentication using an existing Microsoft Active Directory (AD) LDAP identity system.
• Support AD username traceability for events, actions, logs, audit logs, tickets, and other monitoring system application functions.
• Support AD security groups without relying exclusively on AD Organizational Units (OUs).
• Configure or modify monitoring software to support LDAP lookups for authentication-only tasks separate from current users.
• Configure or modify monitoring software to support LDAP lookups for populating internal-only user accounts.
• Monitor classified and unclassified switches, routers, firewalls, servers, storage systems, databases, and applications.
• Assist with fault resolution when required monitoring information is not being retrieved.
• Monitor remote sites and tactical systems.
• Set up and troubleshoot SNMP traps, including monitoring SNMP trap events.
• Monitor servers, including services, traps, Active Directory, DHCP, and critical performance and availability metrics.
• Assist with establishing two-way ticketing.
• Provide developmental engineering support to improve application and infrastructure readiness for growth.
• Review and analyze architecture strategies, including cloud, mobile, and security programs.
• Conduct readiness planning assessments covering architecture readiness, application security architecture, network security architecture, security-specific software development lifecycle, and site readiness.
• Provide design and deployment strategy support, including architecture development, management solution architecture review, operations planning, validation, and implementation support.
• Assist in identifying the size and impact of implemented changes and assessing readiness to adopt changes.
• Support change planning and implementation through training and analytics.
• Provide technical workshops, low-level designs, implementation of use cases, impact assessments, and implementation, closure, and rollback plans when required.

Required Skills and Technical Expertise

• ScienceLogic products and advanced technical product support.
• Enterprise network and systems monitoring.
• Network and systems monitoring configuration and optimization.
• Device integration and device discovery.
• Alert configuration and integration.
• Incident management integration.
• Multitenant configuration.
• Dashboard object configuration and report configuration/generation.
• Cybersecurity hardening of appliances and software.
• Classified and unclassified network monitoring environments.
• Security compliance and remediation.
• ISO and government-approved software and hardware scanning tools.
• HBSS and ACAS.
• Risk Management Framework (RMF).
• Security Technical Implementation Guides (STIG).
• Plans of Action and Milestones (POA&M).
• Cisco equipment and software.
• Change support, lifecycle management, and automated remediation.
• Instrumentation Management.
• Metrics Management, KPIs, and security trends.
• Operations Management, risk assessment, and escalation engineering.
• Design validation and feature engineering.
• Application, provisioning, and infrastructure design.
• Native and external ticketing software integration.
• Monitoring dashboard configuration and integration.
• DoD Common Access Card (CAC) authentication.
• Microsoft Active Directory (AD) and LDAP.
• AD security groups and LDAP lookups.
• Switches, routers, firewalls, servers, storage systems, databases, and applications monitoring.
• Remote sites and tactical systems monitoring.
• SNMP traps and troubleshooting.
• Active Directory and DHCP monitoring.
• Server performance and availability metrics.
• Two-way ticketing.
• Developmental engineering.
• Architecture strategy and planning, including cloud, mobile, and security programs.
• Application security architecture and network security architecture.
• Security-specific software development lifecycle.
• Design and deployment strategy.
• Technical workshops, low-level designs, and implementation of use cases.

Education and Certifications

• Bachelor's degree as a minimum or demonstrated equivalent experience.
• Commercial certifications are dependent upon job level and technology requested.

Security Clearance Requirement

• Active Secret clearance required.
  Please submit your application via the link provided on LinkedIn. Do not call the general line.