Quick overview
Job description
The Auction Operations Crew Member is a versatile role supporting the successful execution of auctions and daily site operations. Crew Members work across a wide variety of responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a commitment to safety and customer experience while performing duties that ensure our auctions run smoothly and professionally.
- Support auction yard operations by checking in, staging, tagging, and releasing equipment.
- Safely operate light and heavy equipment, following company standards and certifications.
- Assist customers on-site and provide sale-day support such as shuttle driving, cart driving, or customer service.
- Maintain site cleanliness, perform janitorial and groundskeeping tasks, and operate support vehicles like water trucks.
- Ensure health, safety, and environmental compliance at all times while reporting hazards promptly.
- Work collaboratively with yard management, operations staff, and the inspection team to deliver seamless auction events.
- Contribute ideas for continuous improvement while upholding company values and delivering excellent customer experiences.
- Work is performed both outdoors and indoors, often in fast-paced auction environments.
- Physical activity includes walking, lifting, climbing, and equipment operation.
- Seasonal weather conditions may require work in heat, cold, rain, or dusty environments.
- Shifts vary and may include long hours during auction events.
Auction Yard Operations
- Assist in all pre- and post-auction yard procedures, including equipment check-in, staging, display, and release.
- Operate, drive, and maneuver heavy/light equipment following company policies and safety standards.
- Support the DIA (Delivered, Inspected, Advertised) Team with photos, clerking, and verification of listings.
- Apply lot numbers and ensure proper equipment tagging.
- Conduct basic equipment assembly, fueling, fluid checks, and light maintenance.
Customer Service & Auction Support
- Greet and assist customers in the yard and auction area; provide guidance to ensure a positive experience.
- Support sale-day operations such as equipment movement, cart driving, signage setup, and customer shuttling.
- Serve in roles as needed (e.g., Shuttle Driver, Cart Driver, Customer Service Representative, Cook, etc.).
Site & Facility Maintenance
- Maintain auction site appearance and functionality by performing janitorial, housekeeping, and groundskeeping duties (all season).
- Conduct facility inspections and report issues promptly to management.
- Valid driver’s license (class requirements may vary by location/role).
- Strong focus on safety, attention to detail, and following procedures.
- Ability to operate or willingness to learn to operate light/heavy equipment (training provided).
- Customer service skills with a professional, approachable demeanor.
- Willingness to perform physical labor and work outdoors in varying weather conditions.
- Flexibility to work extended hours, evenings, and weekends during auction periods.
- Previous experience in yard operations, equipment handling, or auction environments.
- Knowledge of farming, construction, or industrial equipment.
- Certification in First Aid, Loader Operation, or other relevant safety training.
- Experience in customer-facing roles (hospitality, retail, service industry).
- No prior auction experience is required; however, candidates must hold a valid driver’s license, be safety-focused, able to perform physical labor in varying outdoor conditions, and willing to learn equipment operation and yard procedures
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