Quick overview
Job description
Key Accountabilities
- Operations & Monitoring
- Perform routine monitoring of data center systems including power, cooling, and environmental conditions
- Conduct scheduled facility walkthroughs and inspections, documenting findings and escalating abnormalities
- Monitor alarms and alerts through BMS, EPMS, and DCIM platforms
- Assist with shift handovers and operational logs
- Electrical & Mechanical Support
- Support basic electrical and mechanical tasks under supervision
- Assist with UPS, generator, ATS/STS, and HVAC monitoring
- Support IT equipment racking and cabling activities
- Maintenance & Work Execution
- Assist senior technicians with preventive and corrective maintenance
- Follow approved MOPs, SOPs, and EOPs
- Manage work orders in CMMS systems
- Safety & Compliance
- Follow LOTO, PPE, and electrical safety procedures
- Participate in safety training and incident reviews
- Documentation & Communication
- Maintain accurate logs and inspection records
- Escalate issues following site protocols
- Learning & Development
- Participate in training and qualification programs
- Develop understanding of redundancy and risk management
Required Qualifications
- High school diploma or equivalent
- Basic understanding of electrical or mechanical systems
- Strong attention to detail and willingness to learn
- Basic computer skills
Preferred Qualifications
- Associate degree in technical field
- Entry-level experience in data center or critical facilities
- Familiarity with UPS, generators, HVAC, or structured cabling
Physical Requirements
- Ability to lift up to 50 lbs
- Ability to work shifts, nights, weekends, and holidays
- Comfortable working in mission-critical environments
Core Cempetencies
- Safety-first mindset
- Reliability and accountability
- Team-oriented with strong communication skills
- Curiosity and continuous improvement mindset
Schedule
- Week 1: 2 days on, 2 days off, 3 days on
- Week 2: 2 days off, 2 days on, 3 days off
This position operates on a rotating 12-hour shift schedule (typically 6:00 AM-6:00 PM or 6:00 PM-6:00 AM). Team members work a 2-2-3 schedule, rotating between day and night shifts every 28 days.
2-2-3 Rotation Pattern:
This pattern then repeats, with shifts rotating from days to nights (and vice versa) every 28 days.
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