Business Analyst (Payments)

Business Analyst (Payments)

515 P/D Inside IR35

Hybrid, 2 days on site per week in Knutsford

6 months, scope to extend

We're looking for a Business Analyst to support the design and transformation of payments investigations processes for our client. You'll play a key role in analysing current workflows, defining future-state solutions, and ensuring processes are efficient, compliant.

Critical Skills
Strong knowledge of current accounts, packaged bank accounts and insurance.
Ability to identify automation opportunities and drive process improvements
Experience mapping business processes to system workflows and case lifecycles
Strong stakeholder management across both business and technology teams
Ability to translate complex requirements into clear documentation
Experience working with user stories and Agile backlog management
Focus on ensuring compliant and high-quality processes

Accountabilities
Identification and analysis of business problems and client requirements that require change within the organisation.
Development of business requirements that will address business problems and opportunities.
Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
Support the creation of business cases that justify investment in proposed solutions.
Conduct feasibility studies to determine the viability of proposed solutions.
Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.