Regional Sales Manager- Shuttle Bus Parts

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at www.nfi.parts.com.

The Regional Sales Manager – Shuttle Bus Parts is responsible for the development and growth of NFI Parts' all-makes aftermarket shuttle bus parts business throughout the region (Western US). This position is responsible for developing shuttle parts business within existing NFI Parts customers, developing new customers, and identifying new program and product opportunities to drive profitable sales growth throughout the region.

·         Build and develop relationships across all levels within existing and prospective customers throughout the region to identify and generate new shuttle bus parts sales opportunities and repeat business across multiple customer segments, including public transit agencies, fleet management companies, private fleet operators, shuttle bus dealers, and service facilities.

·         Develop and execute a regional sales plan to achieve established revenue, margin, customer growth, and business development objectives.

·         Conduct frequent customer visits throughout the region to develop relationships, identify opportunities, review customer parts requirements, and promote NFI Parts' shuttle bus product portfolio.

·         Actively manage a pipeline of existing and new customer opportunities, maintain accurate customer and opportunity activity within applicable NFI Parts systems (CRM), and drive opportunities through the sales process to completion.

·         Identify, promote, and follow through on regional stocking opportunities and Dedicated Stock Programs, collaborating with customers and internal NFI Parts teams to establish appropriate product assortments and stocking levels based on fleet composition, historical usage, and anticipated demand.

·         Serve as the regional shuttle bus parts subject matter expert and liaison between customers and internal NFI Parts teams, providing support related to vehicle applications, parts identification, cross-referencing, new business implementation, and resolution or escalation of significant customer needs and issues.

·         Monitor region sales performance, market activity, and competitive intelligence and provide routine reporting and forecasts to management and executive leadership.

·         Coordinate with the Sales Channel Manager and the other Regional Sales Managers to support national accounts and opportunities that cross regional boundaries.

·         Work with Marketing to increase awareness of NFI Parts' shuttle bus parts capabilities and identify regional marketing, promotional, and customer engagement opportunities.

·         Assist in the development of business cases for opportunities related to new programs or product offerings to stakeholders.

·         Participate in customer presentations, internal and external business meetings, conferences, trade shows, and other industry events to promote NFI Parts' shuttle bus parts capabilities and develop new business opportunities.

·         Educate customers on NFI Parts ordering resources, webstore capabilities, catalog navigation, and available shuttle bus parts programs.

·    Degree in Business, Engineering, Sales, Marketing or equivalent experience which has provided both theoretical and practical knowledge of the field. 

·         3+ years of sales, business development, account management, or technical product support experience within the heavy-duty parts, commercial vehicle, automotive aftermarket, transportation equipment, fleet, bus, or related industries.

·         Demonstrated experience developing customer relationships, identifying new business opportunities, and growing sales within an assigned territory.

·         Experience managing multiple customers, sales opportunities, and priorities independently.

·         Experience in heavy-duty truck or bus parts, transit bus, shuttle bus, school bus, commercial vehicle, automotive aftermarket, or related parts.

·         Experience selling aftermarket parts, components, or technical products to public transit agencies, private operators, dealers or repair facilities.

·         Experience with parts identification and cross-referencing.

·   Energetic, confident, customer service-oriented personality with strong sales abilities.

·   Strong verbal/written communication and organizational skills.

·         Ability to work in a team environment, as well as autonomously.

·         Proficient in MS Office.

·   Ability to travel 50-75% overnight through assigned region of US and Canada required.