Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Zendesk
Job Description
Redox is seeking an IT Support Officer to join the Helpdesk at our head office in Minto, South-West Sydney. You will provide first and second level support across desktops, laptops, printers, telephony, networks and security devices, guided by a team of IT engineers and developers.
You will triage requests, log tickets in Zendesk, assist with deployments, and contribute to documentation while delivering excellent customer service to internal clients. Prior IT Helpdesk experience is preferred.
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