Why This Role Stands Out
This hybrid IT Helpdesk Specialist role at Redox offers a fantastic opportunity to expand your Windows and Active Directory expertise while supporting a dynamic team in a growing company. You'll thrive here if you're a proactive problem-solver with a passion for delivering excellent technical support and contributing to a collaborative IT environment. Apply today to join a reputable organization and advance your career in technology!
Quick Overview
Job Description
Redox is seeking an IT Support Officer to join the Helpdesk at our head office in Minto, South-West Sydney. You will provide first and second level support across desktops, laptops, printers, telephony, networks and security devices, guided by a team of IT engineers and developers.
You will triage requests, log tickets in Zendesk, assist with deployments, and contribute to documentation while delivering excellent customer service to internal clients. Prior IT Helpdesk experience is preferred.
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