Retail Gearhead / Sales Associate - Part Time (Backcountry)

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team.

The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.
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What You Get to Do Every Day:
Greet and assist customers with their purchases
Provide product information, advice, and recommendations to customers
Process sales transactions accurately and efficiently
Maintain a clean and organized store environment
Manage inventory levels and restock merchandise
Participate in company-wide promotions and marketing campaigns
Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
Continuously strive to improve customer satisfaction and exceed sales targets
Develop and maintain knowledge of products, industry trends, and competitors
Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
Outdoor industry and retail experience, nice to have
Perform other duties as assigned by the Store Manager and Assistant Store Manager

What You Bring to the Role

High school diploma or equivalent required; some college coursework preferred
Previous retail sales experience preferred
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
Flexibility to work weekends, holidays, and evenings
Passion for outdoor activities and knowledge of outdoor gear and apparel
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Must have a flexible schedule, including availability for nights, weekends, and holidays. Regular and predictable attendance
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$17 - $17.50 an hour
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CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact hrbenefits@cscshared.com.

Employment is contingent on a background check, including verification of prior employment dates.