Service Architect in England

Job Description

Service Architect – Location : Barrow-in-Furness, Cumbria, Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview Contract length: April 2027, with possible extension Rate: £650 INSIDE Security: Active MOD SC clearance required, with at least three months remaining to allow for interview, offer and clearance transfer Additional security eligibility specified for the role: Sole UK , with no dual , and must not have spent more than 28 consecutive days outside the UK during the last five years

Your new role

As a Service Architect, you will design and define end-to-end IT service solutions that meet business requirements and organisational standards. You will ensure services are scalable, secure and capable of being delivered within agreed SLAs, while integrating effectively with existing processes and technologies.

Key responsibilities

• Develop service architectures covering infrastructure, applications and operational processes.
• Work with stakeholders to capture functional and non-functional requirements for new or modified services.
• Ensure new services integrate effectively with ITSM processes, including Incident, Problem, Change and Configuration Management.
• Produce service design packages, service models, operational procedures and support documentation.
• Define service standards and ensure compliance with organisational and regulatory requirements.
• Work with project teams to support the transition of services from design into live operation.
• Identify opportunities to improve service performance and cost efficiency.

Essential skills and experience

• Proven experience in Service Architecture or IT Service Design roles.
• Strong understanding of ITIL and service management principles.
• Knowledge of enterprise infrastructure and application landscapes.
• Ability to create detailed service models and operational documentation.
• Strong stakeholder engagement and communication skills.
• Active MOD SC clearance with at least three months remaining.
• Ability to work with sensitive and classified information in accordance with government and organisational security policies.
• Ability to meet the security eligibility requirements specified for this assignment, including the supplied sole UK and overseas- requirements.

Desirable skills and experience

• ITIL certification at Foundation level or higher.
• Experience within large-scale enterprise or government environments.
• Familiarity with service modelling tools and frameworks.

What you'll get in return

• Contract through to 14 April 2027, with possible extension.
• Hybrid working, with the precise arrangement to be discussed during interview.
• Expenses and overtime payable

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