Sales Manager

2+ years of Hotel Management Experience

Knowledge of Sales Process

Team Based Selling Experience

Knowledge of Hotel Special Corp and BT Pricing

Reaching out to customer to solicit new and repeat sales opportunities

Conducts day to day activities related to sales with a focus on building long term value based customer relationships

Achieve Sales Revenue Goals as assigned to role

Conducts site inspections on property as an opportunity to close business

Represents the hotel at Trade Shows and industry events – including travel

Responsible for generating proposals, writing contracts and customer correspondence

Uses negotiation skills to creatively close business

Manages Special Corp pricing for Hotel

Handles Customer inquires and lead requests for Group Sales getting leads to the proper channel.

Works with customers to align customer preference and with brand needs and actively upsells.

Maximizes Hotel loyalty in sell process

Maximize Revenue through strong understanding of hotel strategies

Demonstrates excellent selling skills, strong commination skills and a detailed understanding of hotel operations

Works collaboratively with other sales channels ie Area Sales, Sales office, CVB

Understands market including the strength and weaknesses of competitors and how to sell against them

Transfers accurate complete and timely information to departments including turnovers

Relationship Selling

Builds and maintains strong working relationships with key internal and external stakeholders

Drives customer loyalty through excellent customer service throughout the sales process

Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs

Builds and strong relationships with new customers to enable repeat future programs

Establishes clear expectations for customers and properties throughout the sales process

Effectively resolve guest issues that arise as a result of the sales process