Occupational Health Technician - Urgent Care Occupational Medicine

Essential Responsibilities

• Contact prospective companies to assess service needs and schedule appointments.
• Perform CLIA-waived laboratory testing and maintain quality assurance/quality control records in accordance with CLIA regulations and company policies.
• Conduct peripheral venipuncture, when certified and authorized, under the supervision of a physician.
• Collect urine drug screens in compliance with SAMHSA and DOT regulations while maintaining proper chain-of-custody documentation.
• Perform evidential breath alcohol testing according to DOT guidelines.
• Conduct occupational health screenings and testing, including:
  • Pulmonary Function Tests (PFTs)
  • Audiometric (hearing) testing
  • Electrocardiograms (EKGs)
  • Agility and physical screening assessments
  • Hair follicle collections
• Support onsite and offsite occupational health services as assigned.
• Assist nurses and providers with patient care activities and clinic operations.
• Maintain exam rooms, procedure rooms, and equipment cleanliness and readiness.
• Stock and organize supplies to ensure efficient clinic operations.
• Assist non-ambulatory patients as needed.
• Maintain accurate documentation, service records, reports, and follow-up communications.
• Develop and maintain strong working relationships with client organizations and partner sites.
• Participate in quality improvement initiatives, staff education, departmental meetings, and ongoing competency training.
• Perform other duties as assigned.

Skills & Competencies

• Knowledge of occupational health services, workers' compensation, OSHA requirements, drug testing regulations, and workplace safety programs.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Ability to effectively interact with clients, healthcare providers, and team members.
• Strong organizational skills with attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism in all interactions.
• Intermediate proficiency in Microsoft Word and PowerPoint and advanced proficiency in Microsoft Excel.
• Ability to prioritize tasks, solve problems, and work independently in a fast-paced environment.
• Commitment to quality, compliance, and continuous improvement.

Work Environment

• Frequent interaction with employer clients and off-site locations.
• Travel between client sites may be required.
• Ability to work flexible hours based on business and client needs.