Business Analyst Non-Technical

Business Analyst (Non-Technical)

Location: Manchester (Free On-Site Parking)Contract: Initial 3-Month Contract with Potential ExtensionHybrid Working: Approximately 2 days per week on site (as required)
Rate: 29.89phr PAYE/ 41.50 Umbrella

The OpportunityWe are seeking an experienced Business Analyst to support a key compliance transformation programme within a highly regulated organisation. This is an excellent opportunity for a BA who enjoys working closely with stakeholders, facilitating workshops, mapping processes, and driving business change.You will play a pivotal role in understanding current business processes, identifying opportunities for improvement, and designing future-state ways of working that enhance efficiency, compliance, and customer outcomes.

Key Responsibilities

• Lead the capture and documentation of 'As Is' business processes across compliance functions.
• Facilitate and manage process design workshops with key stakeholders.
• Develop and document clear 'To Be' process maps and supporting business documentation.
• Produce intuitive, accessible, and user-friendly process maps that support effective decision-making.
• Work closely with project teams and business leads to translate strategic objectives into practical operational changes.
• Identify impacts, dependencies, risks, and opportunities associated with process changes.
• Support change management activities to ensure successful adoption of new ways of working.
• Collaborate with stakeholders across the organisation to drive engagement and secure buy-in.
• Assist Project Managers in identifying and escalating risks, issues, and resource requirements.
• Support continuous improvement initiatives and help embed a culture of operational excellence.

About YouTo be successful in this role, you will have:

• Proven experience working as a Business Analyst in a non-technical capacity.
• Strong process mapping experience, including creation of both As Is and To Be documentation.
• Experience facilitating stakeholder workshops and driving process improvement initiatives.
• Excellent stakeholder engagement and communication skills.
• Experience working within a regulated environment.
• Background within Local Government, Housing, Council, Public Sector, Utilities, Healthcare, Financial Services, or similar regulated sectors.
• Strong understanding of change management principles.
• Ability to analyse complex business processes and recommend practical improvements.

Desirable

• Lean, Six Sigma, Continuous Improvement, or Business Process Improvement qualifications/experience.
• Experience supporting compliance, governance, risk, or regulatory change programmes.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)