Operational Technology - Communications Analyst

Operational Technology - Communications Analyst

1 Smith St, Parramatta NSW 2150, Australia

Posted Thursday 20 August 2026 at 2:00 pm Expires Friday 4 September 2026 at 1:59 pm

At Sydney Water, we're passionate about making a difference to the lives of our customers and communities.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the Role

As an Operational Technology- Communications Analyst, you will involve in analysing and enhancing the performance and security of SCADA and Telemetry communication networks to maximize reliability and meet corporate needs. Identify improvement areas, recommend solutions, and manage minor projects like network renewal, modification, or expansion. Provide cost-effective technical advice on communication media and protocols to meet system performance requirements.

What You'll Bring: Analytical Skills:

Investigate, analyse, and resolve complex technical issues with communications technology for IICATS (Telemetry WAN) and SCADA LAN to ensure reliability of operations of critical control systems is greater than KPI's (99.98%).

Assist in the investigation, analysis, and recommendation of new communications technology solutions to formulate and update short- and long-term strategy for Sydney Water telemetry communications.

Interpersonal Skills:

Provide Expert Knowledge and Support : Offer comprehensive expertise on SCADA WAN/LAN communications technologies to all delivery partners. Assist in managing telemetry incidents related to SCADA, ensuring swift resolution and minimal disruption.

Reporting and Advice : Deliver accurate and timely reports and advice to stakeholders. Advise OT Management on the performance of suppliers and systems, ensuring informed decision-making.

Procedure Review and Improvement : Engage in reviewing work procedures relevant to the OT area, contributing to continuous improvement and operational efficiency.

Qualification and Experience:

• Degree: Electrical/Tele-Communications Engineering or relevant tertiary qualification.
• Experience: Proven experience with telecommunication and data communication systems, SCADA & telemetry systems technologies, and network design methodologies.
• Knowledge : Expertise in designing, operating, problem-solving, and maintaining communications technology and infrastructure, telemetry communications networks, and communications protocols.
• Technical Skills : Working knowledge of Cisco IOS or equivalent communications equipment configuration. Understanding of communication protocols such as DNP3 and Modbus. Configuration of Embedded Linux based devices and modems. Firewall configuration and management. Mobile Device Management (MDM)
• Certifications : Accredited Cisco Certified Network Associate (CCNA) and/or Accredited Cisco Certified Design Associate (CCDA), industry-recognized Cyber Security Certification.
• Standards and Regulations : Knowledge of Australian and NSW telecommunications standards and regulations, National and International Information Security standards.
• Quality Control : Understanding of quality control and audit trail in engineering and administrative functions.
• Should be eligible for Baseline Clearance

Applicants must be Australian Citizens or Permanent Residents.

• Competitive Compensation : We'll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment : We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth : We will invest in your career with leadership and development programs to propel your success.
• Subsidized Private Health Insurance : Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Please see Job Profile for the role's full accountabilities.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role.We will also use your personal information toestablish a LiveHire talent profile in our Talent Community.We look at our Talent Community first when new opportunities come up when you apply for a role.Your personal information will be collected in accordance with LiveHire's Terms ,Privacy Policy and Sydney Water's Privacy

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers' quality of life and safeguarding Sydney's future. We see the world is changing, so we are changing too.

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

1 Smith St, Parramatta NSW 2150, Australia