Field Installation & Service Engineer

Important – Please Read Before Applying

This role involves working away from home most weeks. You will regularly travel to different cities and locations across the UK, with overnight stays required during installation and service projects.

This position is not suitable for candidates seeking a home-based, local/area, or minimal-travel role. Applicants must be fully comfortable with frequent travel and time away from home.

The Role

We are recruiting a Field Installation & Service Engineer to install, commission, service, and support large-scale automated pharmacy and robotics systems at customer sites across the UK.

Engineers will typically travel to site at the start of the working week and remain on location until project milestones are completed. You will also participate in a paid on-call rota, providing technical support outside standard working hours.

Key Responsibilities

• Install, commission, service, and maintain pharmacy automation and robotics systems
• Lead or support on-site installation projects in multiple UK cities
• Diagnose and resolve electrical, mechanical, and electronic faults
• Carry out preventative maintenance and system inspections
• Provide on-site and remote technical support, including on-call duties
• Complete service and commissioning documentation accurately
• Maintain high standards of health & safety and professionalism on client sites
• Work closely with internal teams to meet installation schedules and service SLAs

Requirements

• Engineering qualification or equivalent experience (Electrical, Mechanical, Mechatronic, Electronic Engineering or similar)
• Proven experience in a field-based installation or service engineering role
• Strong fault-finding and diagnostic skills
• Comfortable working in unfamiliar locations and environments
• Fully willing to work away from home weekly, including overnight stays
• Willingness to travel nationwide to different cities on a regular basis
• Willingness to participate in a paid on-call rota
• Physically fit and able to undertake demanding manual work
• Strong communication and customer-facing skills
• Full UK driving licence (essential)
• Valid passport and willingness to attend training in Europe
• Right to work in the United Kingdom